At Salox LTD, we pride ourselves on delivering cutting-edge IT services that propel businesses to new heights. With a team of highly skilled experts, we offer a comprehensive suite of solutions tailored to your unique needs.

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7/F. Heng Shan Centre, 145 Queen’s Road East, Wan Chai, Hong Kong

This Privacy Policy explains how Salox Services Limited (hereinafter the “Company”, “Salox”, “we”, “us” or “our”) collects, uses, and disclose personal information via its website. The Company owns and operates the website www.salox-tech.com  (the “Website”), under which a visitor may provide his data or/and before, during, after or/and regardless of receiving our Services or/and products. The Policy applies to visitors regardless of the means used to land our website e.g., via a web browser or mobile browser. 

Under these terms, the Company is committed to respecting the privacy of the visitors and makes efforts to remain diligent with the applicable framework. 

Personal Information

Personal Information under this Policy shall mean any information relating to an identified or identifiable natural person or/and an Entity. An identifiable physical or legal person can be identified, directly or indirectly, in particular by reference to an identifier such as the first and second name, contact details, identification number, location data, an online identifier, or by reference to other elements. 

The Company collects “Personal Information” from the visitors they decide to complete our online form “Let’s keep in touch” which is located under the section “Contacts” available here or/and by data provided via the means of an email in case the client decides to contact the Company at [email protected]. Other Personal Information falling under the definition provided in this section is collected in line with the section “Cookies”. 

How we use your Personal Information

The personal information is collected for us to be able to provide our services, software and/or send newsletters or other commercial offers. The information you provide or collected by the Company in line with the “Cookies” section below will be stored in the Salox Services Limited database. We note that the provision of Personal Information is not required by law. However, avoiding providing your Personal Information will affect the quality of the service(s) we provide, or we will be unable to provide you with our Services. 

Please note that we collect information about your activities on an anonymous and personal basis. We use information about your activities on the Service to improve Salox products and services, and we may share aggregated and non-personally identifiable information with third parties related to the Company. By visiting our website, you hereby irrevocably waive any claim from Salox regarding the collection of the above information. You hereby understand and acknowledge that, in the course of its normal operation, the Host System/Software and/or Agent matches Your Endpoints and regularly sends to Salox non-personal information that allows Salox to properly provide or advise you regarding relevant notices made by Salox. For this section, non-personal information shall mean any information that cannot be directly associated with a specific natural or legal person. Non-personal information includes but is not limited to, your Salox configuration, including the version you are using, your database type, and your language preference. However, non-personal information does not include any data that you entered into the Host System.

When visiting our website, you may receive advertisements, marketing offers, and other advertising information from the Company or other third parties. Such offers may also be made available to you by email from Salox. We bring to your attention that you have the right to object to the processing of your personal data for marketing purposes at any time and free of charge. 

Cookies

We use cookies to personalise content and ads, to provide features, and to analyse our traffic. In case you keep visiting our website it is considered that you consent to our cookies.  Information we collect from cookies can be provided to other third parties for the purposes set out above. The visitor can delete, disable or/and adjust the cookies from his browser.  

Disclosure of Personal Information

Salox may disclose Personal Information to employees, contractors, advisers, vendors, agents, service providers, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.

Moreover, Salox may disclose an individual’s personal information:

  1. to the extent that Salox is required to do so by law;
  2. in connection with any ongoing or prospective legal proceedings;
  3. in order to establish, exercise, or defend Salox; and
  4. to any person who Salox reasonably believes may apply to a court or other competent authority for disclosure of that personal information where, in Salox ‘s reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Your Rights

Subject to certain conditions, you have rights concerning the processing of your data. 

The Right to Access: You have the right to obtain information from us as to whether or not personal data concerning you are being processed, and request access to this information at any time. In line with this, you have the right to request and be provided with a copy of your personal data undergoing processing. 

The Right for Rectification and Erasure: You have the right to request us to correct, update, and complete information you believe is inaccurate, wrong, or incomplete. Moreover, you may have a right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of the site or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will set out for you in response to your request. 

The Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information if: 

  1. you are concerned about the accuracy of your personal information; 
  2. you believe your personal information has been unlawfully processed; 
  3. you need us to maintain the personal information solely for the purpose of a legal claim; or 
  4. we are in the process of considering your objection in relation to processing on the basis of legitimate interests.

Additionally, you have the right to object to the processing of your personal information that is based on your legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms, in order to proceed with the processing of your personal information.

You have the right to receive the personal data concerning you, provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided if such processing is carried out by automated means or your consent was obtained in line with the applicable law. 

To exercise your rights or complaint you can submit a request by sending us an email at [email protected]. You also have the right to complain to the relevant authorities in case you believe there was breach of your rights or for any other reason. 

Update of the Policy

The Policy is disclosed on the Company’s website and is accessible to all visitors, clients, and potential clients at all times. This Policy may be reviewed and updated by the Company or other third parties. In line with this, it is important that you check our website for any updates from time to time. 

Any personal information we hold will be governed by this Policy. You agree to be bound by all changes made in the terms of this Policy. Continuing to use the Website will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, you must avoid any further use of the Website. 

Last Update December 2023